We are your expert specialists at claiming back premiums for mis-sold packaged bank accounts

Reclaim your packaged bank account premiums now!

Who can claim?

If you have ever paid a monthly fee for your bank account, you are likely to be able to make a claim.

If you are unsure if you have had this product, we are able to conduct a free search for you.

If you are unsure of your account number, or any other details, still, please feel free to fill in the form and we'll look into it for you.

What can I claim?

A full refund of premiums paid on the policy.

An additional 8% compensatory interest.

Potentially much more if you were ever denied a claim by your bank.

How do I claim?

Simply fill in the form above and we'll get back to you to discuss your options.

Unsure about anything? Fill in the form and one of our professional, friendly advisors will give you a call to explain any questions you may have.

What is a packaged bank account?

A packaged current account is an account held with your bank that gives you a range of features and benefits in return for a monthly premium. These features usually include mobile phone insurance, car breakdown cover, general gadget cover, interest free overdrafts and travel insurance.

Which accounts does this apply to?

Bank of Scotland
Ultimate Reward Account, Silver Account, Gold Account, Platinum Account, Premier Account
Current Account Plus, Additions Active, First Additions, Additions, Additions Plus, Travel Pack, Premier Life 25, Tech Pack, Travel Plus Pack, Home Pack, Premier Tech Pack, Premier Travel Plus Pack
Clydesdale Bank
Signature Current Account
Privilege Account
First Direct
First Directory
Ultimate Reward
Bank Account Plus
Advantage Gold
Select Silver
Royalties Gold
Ulster Bank
Ufirst Account
Ufirstgold account
Ufirstprivate account
Yorkshire Bank
Signature Current Account

How do I know if I have been mis-sold?

You were not told that you needed to register each item for them to be insured.

You were told you would have a better approval chance for finance with the account.

You were not told that you had been upgraded to an account with a premium.

You were not told about limitations on what you could claim, if you needed to.

You did not need all of the account features, but they forced a bigger package onto you anyway.

You were not told about the cost of the account.

You do not need to use a CMC to make a complaint to a lender or other compensation scheme, such as the Financial Services Compensation Scheme (FSCS). If your complaint is not successful you can refer it to the Financial Ombudsman Service (FOS) yourself fee free.